Last Updated 09/08/2024 4:00 PM Eastern
XM Enterprise Terms and Conditions
Welcome to XM Enterprise! These Terms and Conditions (“Terms”) govern your use of our website, services, and the purchase of products offered by XM Enterprise. By accessing our website or making a purchase, you agree to comply with these Terms. Please read them carefully before using our services or purchasing our products.
1. Introduction
XM Enterprise (“Company,” “we,” “us,” or “our”) provides an online platform for purchasing cosmetic and beauty products. These Terms apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
By using this website or purchasing products from XM Enterprise, you are agreeing to abide by the following Terms. If you do not agree to these Terms, you may not access or use the website or services.
2. Eligibility
By using the XM Enterprise website, you affirm that you are at least 18 years of age or the age of majority in your jurisdiction and capable of entering into legally binding contracts. If you are under 18, you must use the website under the supervision of a parent or legal guardian.
3. Account Registration
To purchase products or use certain services on our website, you may be required to create an account. By creating an account, you agree to:
- Provide accurate, current, and complete information.
- Keep your account information updated.
- Maintain the security of your password and accept responsibility for all activities that occur under your account.
- Notify us immediately of any unauthorized use or security breach.
You are responsible for any loss or damages arising from unauthorized access to your account.
4. Product Information
We strive to provide accurate descriptions and representations of our products on our website. However, we do not guarantee that product descriptions, images, colors, or any other content are completely accurate, reliable, or error-free. Due to variances in monitor displays and production processes, actual product colors and packaging may differ slightly from those shown on the website.
We reserve the right to discontinue or alter any product offerings, including pricing and availability, without prior notice.
5. Order Process
a. Order Acceptance:
All orders placed through our website are subject to acceptance by XM Enterprise. We reserve the right to refuse, cancel, or limit any order for any reason, including availability issues, suspected fraud, or inaccuracies in pricing or product information.
b. Payment:
You agree to provide current, valid payment information at the time of placing your order. We accept a variety of payment methods, including credit/debit cards and third-party payment processors. By submitting payment, you authorize us to charge your selected payment method for the total amount of your order, including applicable taxes and shipping fees.
c. Order Confirmation:
Once your payment has been successfully processed, you will receive an order confirmation via email. This email serves as acknowledgment of your order but does not constitute acceptance of your order.
d. Shipping and Delivery:
XM Enterprise only ships products within the United States. We do not offer international shipping. Shipping times may vary depending on your location and the selected shipping method. We will provide you with tracking information once your order has been dispatched. Delivery estimates provided at checkout are only estimates and are not guarantees.
You are responsible for ensuring that the shipping address provided is accurate. We are not liable for any delays or losses resulting from incorrect or incomplete shipping information.
6. Pricing and Taxes
All prices listed on our website are in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without notice.
a. Pricing Errors:
We strive to provide accurate pricing on our website. However, in the event of an error in pricing, we reserve the right to cancel orders placed for products listed at the incorrect price. If we cancel an order due to a pricing error, we will notify you and issue a full refund.
b. Taxes:
You are responsible for any applicable taxes, duties, or other governmental charges related to your purchase. These may vary based on your location and the nature of the product.
7. Returns and Refunds
a. No Returns Accepted:
Due to the nature of our products, XM Enterprise does not accept returns. All sales are final. We do not offer refunds, exchanges, or returns unless the product is defective or damaged upon receipt.
b. Damaged or Defective Products:
If you receive a damaged or defective product, please contact our customer service team within 72 hours of receiving your order. We will work with you to resolve the issue, either by providing a replacement or refund, at our discretion. You may be required to provide photos or other proof of the damage.
8. Intellectual Property
All content on the XM Enterprise website, including text, images, graphics, logos, designs, and product descriptions, is the intellectual property of XM Enterprise or its licensors and is protected by copyright, trademark, and other applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or create derivative works based on any content from the XM Enterprise website without our prior written consent.
9. Prohibited Conduct
By using our website and services, you agree not to:
- Engage in any unlawful or unauthorized activity.
- Disrupt or interfere with the security or functionality of our website.
- Post or transmit harmful, offensive, or defamatory content.
- Engage in fraudulent activities or make false claims.
- Access or attempt to access our systems, data, or user accounts without authorization.
Violation of these terms may result in the termination of your account and access to our website, in addition to other legal consequences.
10. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for your convenience, but XM Enterprise does not endorse or control these external sites. We are not responsible for the privacy practices, content, or accuracy of third-party websites. You access these sites at your own risk.
11. Disclaimer of Warranties
XM Enterprise provides its products and services on an “as-is” and “as-available” basis. We make no representations or warranties, either express or implied, regarding the operation of our website, the accuracy of product information, or the quality of our products.
To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
In no event will XM Enterprise, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website, purchase of products, or these Terms, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or related to your use of the website or purchase of products shall not exceed the total amount you paid to XM Enterprise for the product or service at issue.
13. Indemnification
You agree to indemnify, defend, and hold harmless XM Enterprise, its directors, officers, employees, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising out of your violation of these Terms or your misuse of the website or services.
14. Changes to the Terms
We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective upon posting the updated Terms on our website. Your continued use of the website after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review the Terms periodically.
15. Governing Law and Dispute Resolution
These Terms and any disputes arising from your use of the website or purchase of products are governed by and construed in accordance with the laws of the State of Massachusetts, without regard to its conflict of laws principles.
a. Dispute Resolution:
In the event of a dispute, you agree to attempt to resolve the matter through good-faith negotiations with XM Enterprise. If we are unable to resolve the dispute amicably, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
b. Arbitration:
Any arbitration shall be conducted on an individual basis, and you waive your right to participate in a class action lawsuit or class-wide arbitration.
16. Termination
We reserve the right to terminate or suspend your access to the website or your account at any time, without prior notice, for any violation of these Terms or for any reason we deem appropriate. Upon termination, your right to use the website and services will immediately cease.
17. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
XM Enterprise
Email: contact@shopxmenterprise.com
Phone: +1 617-996-1426
Thank you for choosing XM Enterprise. We appreciate your trust and look forward to serving you!